How can I find all catitems that a particular defined SLA is applied to

Jason Burns1
Tera Contributor

‎10-03-2023 10:00 AM

Is there an easy way to see from the SLA Definition what catitems the SLA has been applied to?  Thanks

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jonsan09
Giga Sage
Giga Sage

‎10-03-2023 10:37 AM

You can check the database views for the 'Catalog Request Item SLA' and 'Catalog Task SLA'

  • sc_task_sla
  • sc_req_item_sla

 

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