How can i get all the incident Number where assigned_to user is same?

[Ankit Kumar6]

Hello,

 How can i get all the incident Number where assigned to user is same.

Thanks,

[mattystern]

Hi @Ankit Kumar6 

You can use "is same" to compare two fields referencing the same value. EX:

You can use "Is (dynamic) Me" if you are looking for assigned to being the same as the logged in user.

Filters are being applied on Incidents > All in these screenshots.

Further reading here on creating a filter on a list. Hopefully this helps!

-Matt

[Manmohan K · Accepted solution]

Hi @Ankit Kumar6 

You can use below code to get Incident numbers for a particular assigned to user

var assignedToUser = ''; // Replace with the sys_id of the assigned to user

var incidentNumbers = [];

var gr = new GlideRecord('incident');
gr.addQuery('assigned_to', assignedToUser);
gr.query();

while (gr.next()) {
    incidentNumbers.push(gr.number.toString());
}

gs.info("Incident numbers assigned to " + assignee + ": " + incidentNumbers.join(', '));

[Appli]

Hi, and without any coding:

- go to incident list view

- group by "Assigned to" field: