How can I hide an entire catalog for a certain group ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-02-2023 06:41 AM - edited 10-02-2023 06:42 AM
I have two catalog's on the portal, "Catalog1" and Catalog2", I want to hide the "Catalog1" to all the user's that are in the group "group2" how can I do this ?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-02-2023 09:07 AM - edited 10-02-2023 09:10 AM
Hi @F_bio Santos,
I think you may have to apply user criteria to the categories under the catalog you mentioned.
Apply user criteria to items and categories (servicenow.com)
Let me know if this helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-02-2023 09:29 AM
You can apply user criteria to the catalog
check this out for a deep dive on user criteria
https://www.servicenow.com/community/now-platform-blog/a-deep-dive-to-user-criteria/ba-p/2281285
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response helped in any way
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-21-2025 12:20 AM
Hi,
@DanielCordick This is a bit of a late response but could you explain how to apply user criteria directly to the catalog? The article you link to does not cover it and I see nothing supporting that it is possible when I look at the user criteria table and relationship tables.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-02-2023 09:32 AM
Hi @F_bio Santos ,
In order to hide the catalog item from specific group follow the steps:
1. Open the catalog item > scroll down to the related tab and click on Not Available For.
2. Click on New button, select the group for which you want to hide this catalog item as shown below.
3. Click on Submit.
If my answer solves your issue, please mark it as Accepted ✔️ and Helpful 👍 based on the impact