How can I hide an entire catalog for a certain group ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-02-2023 06:41 AM - edited ‎10-02-2023 06:42 AM
I have two catalog's on the portal, "Catalog1" and Catalog2", I want to hide the "Catalog1" to all the user's that are in the group "group2" how can I do this ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-02-2023 09:39 AM
The problem with this is that if I want both the catalogs to have the same record's do I have to duplicate them all ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-02-2023 09:52 AM
yes, once your user criteria record is created, you can then open the other catalog item, navigate to Not Available For > Click on Edit button > search the user criteria name that you created > click on Save.
This time you do not need to create the new record of user criteria, you can add the existing one.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-02-2023 09:33 AM
Hi @F_bio Santos,
Please refer the below link if it helps!
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0779830
Please mark this answer as correct and helpful if it solves your issue.
Regards,
Siva Jyothi M.
