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How can I make the AI search look for the Affected Product linked to KB Article.

Dev68
Tera Contributor

Hi all, 

 

Is it possible to let AI search look into or search for Affected Products linked to KB article. We don't want to have a custom field created on kb_knowledge to store all the Affected CI's . The Affected Products linked to KB article are not directly linked to KB article, they are on m2m_kb_ci table referencing both cmdb_ci and kb_knowledge. 

 

Dev68_2-1728401144698.png

 

 

 

1 REPLY 1

GLewis5
Tera Guru

I have this same question. Did you ever find a resolution?