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How can I make the AI search look for the Affected Product linked to KB Article.

Dev68
Tera Contributor

‎10-08-2024 08:31 AM

Hi all, 

 

Is it possible to let AI search look into or search for Affected Products linked to KB article. We don't want to have a custom field created on kb_knowledge to store all the Affected CI's . The Affected Products linked to KB article are not directly linked to KB article, they are on m2m_kb_ci table referencing both cmdb_ci and kb_knowledge. 

 

Dev68_2-1728401144698.png

 

 

 

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1 REPLY 1

GLewis5
Tera Guru

‎11-13-2025 06:21 AM

I have this same question. Did you ever find a resolution?

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