How can I make the AI search look for the Affected Product linked to KB Article.
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10-08-2024 08:31 AM
Hi all,
Is it possible to let AI search look into or search for Affected Products linked to KB article. We don't want to have a custom field created on kb_knowledge to store all the Affected CI's . The Affected Products linked to KB article are not directly linked to KB article, they are on m2m_kb_ci table referencing both cmdb_ci and kb_knowledge.
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