How can I remove unsubscribe link from email ?
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03-11-2024 03:19 AM
Hello Team,
How can I remove Unsubscribe link from email that are triggering from Servicenow to users?
Is there any difficultly i have to face if i remove that from email?
How unsubscribe will work if any user click on that ?
1 REPLY 1
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03-11-2024 03:24 AM
Hi @Aryan
You need to update the email template.
Is there any difficultly i have to face if i remove that from email?
Atul: Yes, it may impact user experience, where a user is not part of group / service but still get email and cant unsubscribe.
How unsubscribe will work if any user click on that ?
Atul: It will remove user from mail list. Give a try in PDI.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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