How can I resolve Action not authorized message?

fukudaryoya · 4 weeks ago

Hi, all. I am developing a custom application.

I am creating a UI action that appears in the related list of a custom table.
The condition for displaying the button is determined by a script include, which retrieves the sys_id of the custom table using gs.action.getGlideURI().

When the button is pressed, a different script include is called, one that is separate from the script include used for the display condition. However, when the button is pressed, the script include for displaying the button also runs, and an "Action not authorized" message appears, preventing the script include that should be triggered by the button press from running.
How can I resolve this "Action not authorized" message?

Zach Koch · 4 weeks ago

Take a look at this post, I think it will help you

"Action not Authorized" info message when click UI Action call a Sub-Flow
the use case isn't exactly the same as yours but I think the cause and symptoms are the same.

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!