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01-29-2019 09:25 PM
Hi all,
I would like to import Category and Subcategory of Incident by importing Excel sheet.
How can I map Category and Subcategory?
Excel sheet is like below.
Category | Subcategory |
Category1 | Subcategory1 |
Category1 | Subcategory2 |
Category2 | Subcategory3 |
Category2 | Subcategory4 |
Thanks
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01-29-2019 09:47 PM
Hi Kento,
1. You need to import the Category in one excel sheet.
2. Then copy the choices of category and map them to related sub category on dependent field in the second excel sheet.
3. Import the second excel sheet once you map them to subcategory in excel sheet.
Also make sure Sub category field is set as dependent to Category on dictionary form.
Refer to attached file.
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01-29-2019 09:45 PM
create two excel- one for category and import it in sys_choice table.(go to sys_choice table list view> right click>import> add excel> upadet > preview> complete import)
create another excel for subcategory and import in sys_choice table.(same for subcategory)
Thank you,
vishal
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01-29-2019 09:47 PM
Hi Kento,
1. You need to import the Category in one excel sheet.
2. Then copy the choices of category and map them to related sub category on dependent field in the second excel sheet.
3. Import the second excel sheet once you map them to subcategory in excel sheet.
Also make sure Sub category field is set as dependent to Category on dictionary form.
Refer to attached file.

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01-29-2019 09:54 PM
hi
Yes you can do this. Steps for Importing the Subcategories are mentioned below:-
1) Got to System Definition -> Choice Lists
2) Right click on the List and select Import
3) You will be redirected to 'Import external data into Choice' window. Select 'Insert' value in the 'Insert or Update' field and then click on the 'Create Excel Template' button.
4) Download the sys_choice.xls and fill up the sheet. For Example: -
5) Choose the filled sys_choice.xls file and click on 'Upload Data' button.
6) Click on 'Preview Imported Data' button.
7) Click on 'Complete Import' button.
😎 Once import is completely done then enter the Table name. I chose 'incident' table.
9) Check the relevant form. Since I had chosen 'incident' table in Step 8 so I am checking Incident form. In step 4, the Dependent Value in the xls is 'hardware' so I am selecting Category as Hardware. Then check the Subcategories i.e. Test SubCategory100 and so on as per the column 'Label' in the xls in Step 4.
Likewise, you can import Categories. Just leave the Dependent Value column as <blank> in the XLS on Step 4.
Thanks
Thanks,
Rahul Kumar