Hi Team, I have ran Scheduled Job script in Background script for testing, but not sure why it is NOT working properly .var arr=[];var gr = new GlideRecord('Scoped application Table name');gr.addEncodedQuery('State is not Resolved,Closed, Cancelled')...
Hi All, Below screenshot is from the approvals table, how to populate 'approval for' for Knowledge article approvals?For ex. we have value for RITM and CHG records as shown below. How to populate knowledge article number in the similar way? Please as...
Hello, I have a form with a related list. I would like to open this related list in its own window. That part is easy enough. However, I would like to have the same column configurations as the related list. I would like all the same columns in the s...
There is a UI Action button called 'Take assessment' that appears on my form:I'm wanting to hide it depending on the Metric type. I've written the following condition for my UI Action, but I can't get it to hide: current.metric_type.active && current...
Hi, We have few scheduled discoveries getting cancelled because of Max time reached.Our schedules run every night and max time is 5 hours. Max time is setup for 5 years to avoid discovery running on working hours. There have been no changes to the in...
Hello Experts,We created two custom fields on case table "start time " and "end time" .Requirement 1.Start time should be after "opened_at" field. - working below script2.end time should be before"closed_at" field. - not working Tried with below scr...
I have daily export from ServiceNow instance using export set to MidServer folder. My use case is to export this file from the MidServer to another third party SFTP site. Any help is highly appreciated? I tried using the following posts using Javascr...
Hi all, I have a requirement to display which Knowledge articles have been attached to tasks on the kb_view. I've added the related list to the kb form: kb form Is it possible to add this to either the footer or just above? kb_view From browsing oth...
i am getting this backend value 10 in choice list of status, can someone how can i remove it
Hi,I'am using GlideRecord.get() to get single record and I have found this behavior strange happened during writing logic for my handler. If I put the an non-existence sys_id to the GlideRecord.get(), result of that function is an new object is creat...
Hi,I have the field 'Attachment Added' of type True/False. I need to mark this field as True, if attachment is added to the incident form.How can I achieve that?
Hi, Can we create a notification for the Connect sidebar?
Hi Team,<sn-record-picker field="location" table="'sys_user'" display-field="'name'" value-field="'sys_id'" search-fields="'name'" page-size="100" ></sn-record-picker><div class="form-group"><input type="submit" value="Search" class="btn btn-primary"...
Hello, everyone. I attempted to log into my instance from the ServiceNow Mobile Agent app (iOS) w/ my admin credentials, and I somehow managed to trigger an infinite loop: After I relaunched the app, I couldn't access any existing mobile experiences...
I have noticed that certain request interactions will become blank if our team attempts to move the interaction to an IT Internal Request. The IT Internal Request from is completely empty despite the interaction having data. I believe this is tied t...
