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Notifications in ServiceNow

Hi All, I have a requirement where my client doesn't want to get notified via Email. Rather they want to get a notification in ServiceNow system. Refer below screenshot. When the user clicks on the bell icon he/she should be able to see the notificat...

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Resolved! access rights

Hi,  I was wondering how a user can see what groups have access granted to specific catalog items? Here is an example, i am impersonating user and we can see that there is 1 "Available For" set but nothing is listed.What needs to be done to make it a...

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dev_K by Tera Contributor
  • 494 Views
  • 7 replies
  • 1 helpfuls

Resolved! Related table

Hi all,  I was wondering how can I check what is the name of the table from the Catalo Item available tabs. Eg. In the example below I want to check the "Available To" records. Thanks!   

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dev_K by Tera Contributor
  • 656 Views
  • 7 replies
  • 2 helpfuls

Resolved! How to get the RITM number from Flow designer action to custom table

Hi All,I have a requirement to get the RITM number from the flow designer action script to the custom table script. Is it possible to get it.Currently, I'm running a script in a custom table and this script is being executed in the Flow action. But I...

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Community Alums by Community Alums  
  • 1204 Views
  • 6 replies
  • 0 helpfuls

How to mask the Card Data if the Incident Comments has it ?

Passing the work notes Comments via Json to a Third party. Before sending need to check if it has PII data like Card Number starts with eg: 2895-xxxxxx-xxxx . How can we check if the PII data is present in the work notes before sending and mask it/re...

SAS21 by Tera Guru
  • 381 Views
  • 1 replies
  • 0 helpfuls

Assignment Group references in ServiceNow

Hello Everyone, I want to know if there is any way to track at all places in ServiceNow platform, where particular assignment group is referenced or used. Reference can be made by Name or sys_id of an assignment group.We can check it manually but I w...

I'am trying to CI relations into the agent mobile app

Hi All,I have an requirement to get the ci relationship into the mobile application.I have searched in the native Ui, those are added using formatter.Is there any method to achieve getting of ci relationship into the agent mobile application. Thanks,...

Time Sheet Management

Hi All, I have a requirement in time sheet portal, when an end user wants to submit his timecards in time sheet portal himself, how can he do it, the end user has time_card_user role, how can he able to submit his time cards in the timesheet. please ...

yaswanth by Tera Contributor
  • 335 Views
  • 3 replies
  • 2 helpfuls