Resolved! Unable to load VA or Topic Designer for VA. It shows page not found.
Unable to load VA or Topic Designer for VA. It shows page not found. There haven't been any changes made, how do I troubleshoot and fix this?
Forum Posts
Extremely slow query on reference field
Hi, There's a field called "financial account" (OOB name: sold product) which references a table with over 5 million records. There's also an account and consumer field. If either one of those are filled in, the financial account gets filtered based ...
Resolved! Query REQ Table and Return All Records with Multiple RITMs in Them
What is the easiest way to get a list of all active REQ records that have more than one RITM assigned to them? I am not sure if it can be done with some simple filters on the REQ table, or if it requires code involving GlideRecords. Thanks
Resource Plan extend function
I have many resource plans, many of them have this comment belowI checked in the source code it is said that resource plan state must be Allocated then press Extend to extend the resource plan but I've check the state and it is weird that the state i...
Add/Remove related list records through REST Outbound
How to add/remove related list records in ServiceNow-to-ServiceNow integration through REST Outbound
How do I create a change report that are scheduled to start DAY AFTER TOMORROW
Hi, How do I create a change report that are scheduled to start DAY AFTER TOMORROW for every day? ThanksJobi
Resolved! ATF Creation
Hi Everyone, can anyone help me with the ATF creation for below mentioned requirement:I've implemented up to 3rd step but getting error while checking email logs. Go to service catalog and open DevSecops requestVerify all the mandatory fields are enf...
Can you use a table column to assign a role?
We just went live with ServiceNow a few weeks ago and I'm trying to come up with a way to auto assign the business stakeholder license to our approvers. With my last company I was able to pull a field from AD and use the transform mapping to add anyo...
Configuring UI Context Menu or adding new option in List view
I need to add a hierarchical menu in the same, where I can filter the records (incident) based on their assignment group and different status, same like adding menu items in the "All" menu. Adding them in the menu items makes it longer, so I'm trying...
Validation of attachment in a catalog Item
Hi,I've one catalog item and there is a variable with type as Attachment where user will upload an excel sheet. How I can put a validation that the catalog item only accept excel sheet. Also, there should be a specific format. attached is a sample te...
Resolved! 'Data Policy Exception' - User cancelling their own incident on the portal
Hi. I've found this code for a widget that allows a user to resolve, cancel or chase their incident on the portal - Ticket Actions Widget — ServiceNow Elite It all works great except for when trying to cancel their incident they get a 'Data Policy Ex...
ServiceNOw and Power BI integration((Scripted REST API)
Hi All, I am trying to create a scripted REST API call to integrate ServiceNow with Power BI.so far, I have created a database view in ServiceNow and the below REST API call to get the data (function process(/*RESTAPIRequest*/ request, /*RESTAPIRespo...
Resolved! How to update RITM variable upon closure of the task
I have a task that upon closure I want to have a script that will update a variable on the RITM. Current script which is not working:workflow_stage = '2.0 - Ready for Risk Review';
Resolved! receiving emails with subject 'CMDB Data Manager tasks created'
Where to check the source of this email?Need to update the recipients.
Resolved! Reports and Dashboards using category and subcategory
HI Everyone, I have a requirement to get the list of all reports and dashboards which are using category and subcategory fields in their reports. How can I achieve this ?