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Requesting help in scheduled job script

Hi Team, I have ran Scheduled Job script in Background script for testing, but not sure why it is NOT working properly .var arr=[];var gr = new GlideRecord('Scoped application Table name');gr.addEncodedQuery('State is not Resolved,Closed, Cancelled')...

Supriya25 by Tera Guru
  • 345 Views
  • 12 replies
  • 0 helpfuls

Query on Approvals in ServiceNow

Hi All, Below screenshot is from the approvals table, how to populate 'approval for' for Knowledge article approvals?For ex. we have value for RITM and CHG records as shown below. How to populate knowledge article number in the similar way? Please as...

priyarao_0-1714566214848.png
Joshuu by Kilo Sage
  • 221 Views
  • 1 replies
  • 1 helpfuls

Opening a related list in new window

Hello, I have a form with a related list. I would like to open this related list in its own window. That part is easy enough. However, I would like to have the same column configurations as the related list. I would like all the same columns in the s...

wazir by Tera Contributor
  • 617 Views
  • 2 replies
  • 0 helpfuls

Hide UI Action based on metric type

There is a UI Action button called 'Take assessment' that appears on my form:I'm wanting to hide it depending on the Metric type. I've written the following condition for my UI Action, but I can't get it to hide: current.metric_type.active && current...

matthew_hughes_0-1714563346343.png

Discovery Scheduled getting cancelled due to max time reach

Hi, We have few scheduled discoveries getting cancelled because of Max time reached.Our schedules run every night and max time is 5 hours. Max time is setup for 5 years to avoid discovery running on working hours. There have been no changes to the in...

Rutuja K by Giga Guru
  • 420 Views
  • 1 replies
  • 0 helpfuls

onsubmit client script for comparison not working

Hello Experts,We created two custom fields on case table "start time " and "end time" .Requirement 1.Start time should be after "opened_at" field. - working below script2.end time should be before"closed_at" field. - not working  Tried with below scr...

akin9 by Tera Contributor
  • 287 Views
  • 3 replies
  • 0 helpfuls

Upload a file from MidServer to an SFTP site

I have daily export from ServiceNow instance using export set to MidServer folder. My use case is to export this file from the MidServer to another third party SFTP site. Any help is highly appreciated? I tried using the following posts using Javascr...

Tom71 by Tera Contributor
  • 887 Views
  • 1 replies
  • 0 helpfuls

Add attached tasks to kb_view footer

Hi all, I have a requirement to display which Knowledge articles have been attached to tasks on the kb_view.  I've added the related list to the kb form: kb form Is it possible to add this to either the footer or just above? kb_view From browsing oth...

kb_form.png kb_view.png

Problem with logging into ServiceNow Mobile Agent

Hello, everyone. I attempted to log into my instance from the ServiceNow Mobile Agent app (iOS) w/ my admin credentials, and I somehow managed to trigger an infinite loop: After I relaunched the app, I couldn't access any existing mobile experiences...

find_real_file.png find_real_file.png
C_dric Chen by Tera Contributor
  • 959 Views
  • 2 replies
  • 0 helpfuls