Hi All,Can you please help me on below Query We have started working on the Washington DC version to make some changes to the incident form sections using the Form Designer. However, these changes are causing our custom translations to reset. Regards...
I have a requirement to write a code to print task number of catalog request .should I use flow designer for it or I should write script.
Hi All, I need to get the hyperlink in onchange of catalog client script. I am getting this correctly. But the problem is click here is second link. can we get it in first line.Script: var link = '<p><a class="web" target="_blank" href="' + "/sp?id=s...
Hey everyone, I'm working on implementing the Major Incident Workbench and I want to send out the Communication Task emails automatically instead of having it create the Communication Task then have a user compose/send it. Has anyone ran into a use c...
Hi All,Can anyone know an alternative for DOM manipulation in client script? I was using g_form.getControl() in my script but as it's not a best practice so if there is any alternative of it, reach out to the post ASAP. Thanks!
Hi fellas, wonder if anyone faced a similar issue from the connect chat days: Enduser(snc_external) cannot download a file posted by the fulfiller from a chat. the hyperlink under the attachment name in the chat forwards you to /$sn-va-web-client-app...
I would like to write a BR for notification purpose. For Example - Above is a CR and this CR, there a list of Impacted CIs and each CIs contain few Prod Approval Groups as displayed in coma(,) separated. I wanted to send notification to these groups...
In change request, we've impacted CIs. In each CI that contains approval group as a reference field. Ideally, email approval notification is getting triggered to corresponding approval group of for each CIs listed in the impacted ci list of a CR. So,...
As per our survey designer form, user has to fill almost 28 fields and on the basis of those filled values we have to calculate the passing percentage and populate in one of the report.Now in order to calculate the percentage we need to write the scr...
Hello All,I have been trying to display message on compose email frame whenever user clicks on 'Send' button...I am using UI Script but I am not sure whether I am using right approach or not...Could anyone please correct me here?Thank you in advance!...
Hey everyone, I have created a MRVS and am attempting to get the values to populate based on the selection. I have several items with different values, I am trying to get it to populate the depreciated_item_value variable with the cost for which ever...
Hi All,We are trying to use Idea Modules so that different departments can have their own areas. In order to do so you have to extend the table: im_idea_coreCreate an Idea module (servicenow.com) However when I go to create a new table the option to ...
Hello AllI have a requirement to copy filed values changing on the form to capture n Additional comment as present on the form.For example, I have 2 fields. These two are reference fields. Whenever we are changing the values of these 2 fields the val...
Hi Team, We have Unique Certificates where we have to check if certificate is going to expire in 45 days then trigger notification from flow designer. Can anyone please help me what steps and conditions we can put to check 45 days notifications. And ...
Hi All, I have added indicators to the workspace, but when i clicked the "VIT - Risk Score" (indicator) from IT Remediation workspace, the breakdowns are not visible, i am not sure how to configure it, Can anyone please suggest. Thanks,Saranya
