How can i translate the widget title and description in service portal

[ochiengboniface]

Hallo SN,

I am setting up a service portal that is going to be multilingual. I came across this discussion(https://community.servicenow.com/thread/237668) which did help in translating words i used in the HTML code.

My question is it possible/ how do i translate the widget titles and description ?

[larstange · Accepted solution]

Hi Boniface

I have looked at it, at ServiceNow have not implemeted the widgets in such a way, that they translate the title.

I my case I have created my own version of most of the widgets anyway, so I can enable translation of the title by adding the following line to the server script

//Translate the title

options.title = gs.getMessage(options.title);

You might consider reporting this as a bug in HI

[ChrisBurks]

Or the other thing you can do is in your template markup place the title in between ${} which is the same as doing gs.getMessage();

ie.

Body HTML template:

...

<h1>${ {{c.options.title}} }</h1>

...

It's in the documentation for Service Portal on handling translation:

Internationalization for Service Portal

[ochiengboniface]

Hallo Burks,

Thanks for the info. I had already gone with the first suggestion which worked for me. But this is good to know.

Regards,

Boniface

[puchu]

Can you please tell me in ui messeges, what did you use your key name?