How can i translate the widget title and description in service portal

[ochiengboniface]

Hallo SN,

I am setting up a service portal that is going to be multilingual. I came across this discussion(https://community.servicenow.com/thread/237668) which did help in translating words i used in the HTML code.

My question is it possible/ how do i translate the widget titles and description ?

[larstange]

Hi

I logged a ticket regarding this, and it turns out, that the translation of titles and descriptions is done via System Localzation -> Translated Names / Fields.

So you don't have to create new widgets to do this

[larstange]

Other translations are placed in the Translated Text table

[ochiengboniface]

Hallo Tange,

Thanks for the Information and update.

Regards,

Boniface

[mrandria]

Hello Lars,

Could you please give more details about this translation way. I have a similar case.

In an instance, let's call it How can we help, there is a title and a subtitle. Title is How can we help you, and the subtitle is Contact the support team. In translated text, the title is successfully translated, as you made but to do the same for the subtitle, it doesn't work. did you have the same configuration?

Thanks

Regards

[larstange]

Hi

The easiest way is to click the "Enable I18N Debugging" function. The you get prefixes all all strings and you cann see which translation table you have to use.

http://wiki.servicenow.com/index.php?title=Translating_New_Customizations#Displaying_Translation_Pre...