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How can list all incidents raised by my group members.

Pankaj Grover1
Tera Contributor

Hi All, Can you please help me to get the report where I can list down all the incidents opened by my Team members.

Example: I am a lead of 2 groups and I wanted to have the list of incidents which have been raise by/opened by my group members and same must be visible to all members as well.

@Adam Stout :Hi Adam, can you suggest something in this?

 

 

1 ACCEPTED SOLUTION

kumaril1
Giga Expert

Below are snapshot will help you

find_real_file.png

find_real_file.png

find_real_file.png

View solution in original post

12 REPLIES 12

What sys_id is that in your dynamic filter?  Is it from the group or the script include?

Yash Agrawal1
Tera Guru

Hi Pankaj,

Please create new module with below details.In the link type mention Link Type as List of Records and apply a filter which I applied.

find_real_file.png

Please Mark it Correct,if it helps to solve your query.

 

Hi Yash, Thanks for your comment. But your answer will help me to get those incidents which will be assign to my group and my ask is to get incidents raise by my team members.