How can we add an "add" button on the related list of a change request (through the list control we have an option to add/omit the "new" and "omit" buttons but not an add one

[kanchu]

How can we add an "add" button on the related list of a change request (through the list control we have an option to add/omit the "new" and "omit" buttons but not an add one)

Thank you.,

[kanchu]

The script condition in this   UI action is preventing it to be visible on the form. Thank you for your time veena and tomasi

[touqeer]

Hi Chuck,

How can I do the same thing on incident. I mean how can I add a add button on affected CI related list which is on incident.

Regards,

Uzma

[priyanka154]

Hi Uzma,

You can add Add button on Incident Affected Ci related list.Please follow these steps

1. Go to sys_properties.list in navigator, and search for   property com.snc.task.associate_ci
2. In the value field provide the Incident table as shown in the screenshot below
3. Now go to Add Ui action and modify the condition from (new ChangeProposed(parent)).canAddCI() && current.canCreate() && RP.isManyToMany() && parent.active == true && gs.getProperty('com.snc.task.associate_ci').indexOf(parent.sys_class_name) > -1 to

(new ChangeProposed(parent)).canAddCI() && current.canCreate() && RP.isManyToMany() && parent.active == true && gs.getProperty('com.snc.task.associate_ci').indexOf(parent.sys_class_name) > -1||14

Note:14 is the index of strin incident in the properties

Hope this helps

Please Hit Like/helpful/correct based on the impact!

[Anuraag]

Hello Priyanka

 for the change request related list "affected ci add" ui action the below condition

(new ChangeProposed(parent)).canAddCI() && current.canCreate() && RP.isManyToMany() && parent.active == true && gs.getProperty('com.snc.task.associate_ci').indexOf(parent.sys_class_name) > -1 

I am trying to show add button for only change request states new, assess and authorize. but for above condition it is only showing in new state, can you advice how I should show it on assess and authorize also?

[Chuck Tomasi]

There is already a New button on the Affected CI list, unless someone either configured the list control or you do not have create access on the cmdb_ci table. FYI - the "New" button will create a new CI. The Edit button creates a new relationship (link) between the task record (e.g. incident) and the CI. Don't go clicking New unless you want a New CI. Again, if Edit isn't there, someone either turned it off or you don't have create access to the task_ci table.