Hi All,I am trying to design a solution where, the ticket is pending awaiting user response - if there no update from user within 24 hours, the email will be send and same on 48 and 72 hours.if the user updates tickets, flow breaks and ticket status ...
Friends, I use gs.eventQueue to call my event trigger in UI action which works fine. When I use the same gs.eventQueue in Widget to call my event trigger I get the below error message, Kindly help on how to define an event in Widget. "Access to event...
I understand it is used to create many to many relationships..However, the first step for creating a m2m relationship, is to create an intermediary table.I've created a table which has only two distinct fields, just location1 and location2 reference ...
Hello All,I have an issue with ACLRequirement is to create an Read ACL to show records which are opened by them , I have created an record type with read operation by Including this script in script boxanswer = current.getValue('opened_by') === gs.ge...
Hello Expert, I tried using below script but no luck. gs.info('attachment test '); var filename; var att = new GlideRecord('sys_attachment'); // Correct the GlideRecord instantiation att.addQuery('table_name', 'incident'); att.addQu...
Hi Everyone,i'm unable to find the table sys_update_set table while trying to create a record through flowdesigner, my flow designer is in HR: Core application scope. is it possible somehow to create a record in update set table through this flowDesi...
Hi All, quick question here. I would like the filter option of "Email - autogenerated" to be available (incase user wants to activate it), but i would like it to be turned off by default for all user. Is this possible? If yes, how to do it? Thank y...
Hi, I was running a simple background script to get the sys_id of each record in the table. But I am able to get only 50000 sys_id only even though the table has the more than 1 lac records. Can any one tell me is there any limitation that how many r...
I have a requirement to calculate the duration between two fields from two different tables and i have to show the calculated result in a report. I tried using the database view and i got the required fields from both the tables, but the configure f...
Is it possible to create an image with text and a URL in it like below:I am calling this image in the email script. Any help would be appreciated! Thanks
I have created script include on sc_cat_item table to get "Item Owner".and this is working fine with admin but when I tested with snc_internal role I am unable to get Item Owner.
Hi All, Our team is planning an integration between ServiceNow (Incident/Change/CMDB/Tasks/User stories) and Azure DevOps. We will not be using ServiceNow's DevOps (for now). We have found very little documentation with useful info. The documents we ...
Hi Team,If we have a field 'Security number' for each user , what will be your approach for making it visible only for that particular user?
How can i add My Favorites and My inverntory menus next to My tasks in ecs,i tried adding menus doing that the menu is comming next to "IT" I even tired in Additional options, JSON format "enable_favorites":{"displayValue":"true","value":true},even t...
HI All, Please suggest, I am working on a requirement. GliadeAxaj will call the Script Includet Method "Site Contacts",Which will take the take Site ID and it will return all available site contacts and vendors. How the return the both Site contacts...
