How can we add fields in one of portal widget

[Anupriya_11]

Hi Team, There is requirement to add  fields in the highlighted section in the portal .Can someone help that how can i add the fields here.

thanks

[Sarthak Kashyap]

Hi @Anupriya_11 ,

I checked your problem all these details I think coming from ticket_configuration_list table

yourInstance.service-now.com/ticket_configuration_list.do?sysparm_userpref_module=61a0d3e287020010e0ef0cf888cb0b46&sysparm_query=active%3Dtrue%5EEQ&sysparm_clear_stack=true 

Search for your ticket table, and make change.

Try to change in Info Fields

Please mark my answer correct and helpful if this works for you

Thanks and Regards,
Sarthak

[Ankur Bawiskar]

@Sarthak Kashyap 

I don't think the fields come from standard ticket config