Knowledge Article Translation

Piyush_Kolhe · 3 weeks ago

How to show knowledge article in default English language to logged in user if translated version of knowledge article is not present in user's preferred language?

Tried to set system property 'glide.knowman.search.default_language' but still it is not working as expected.

Ravi Gaurav · 3 weeks ago

Hi @Piyush_Kolhe

The OOTB property you already found is: glide.knowman.search.default_language

This sets the default language for indexing/search when a user’s preferred language translation isn’t available.

Example: If set to en , the English version is supposed to appear when the translation is missing.
Rebuild the Knowledge Index.
Test with a user whose preferred language ≠ English. If no translation exists, the English article should appear.

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Piyush_Kolhe · 3 weeks ago

Hi @Ravi Gaurav

Could you please explain about 'Knowledge Index'.

also, does system property 'glide.knowman.enable_multi_language_search' need to set to 'false' while using glide.knowman.search.default_language?

Piyush_Kolhe · 3 weeks ago

Hi @Ravi Gaurav ,

tried above steps you have mentioned.

stills, it is the same issue.