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How can we add knowledge feedback functionality on backend

Not applicable

Hi 

We have a requirement to add knowledge feedback functionality on backend when users click on NO can anyone please help me how to achieve this.

 

Arun61_1-1739193247724.png

 

Backend when we click on NO we need to have popup to submit the feedback same like service portal knowledge feedback option.

 

Arun61_2-1739193458499.png

 

 

 

 

3 REPLIES 3

Not applicable

Hi @Community Alums ,

 PFA

Hi @Community Alums 

 

Did you implemented this? Or it's from ChatGpt.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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I'm pretty sure this guy is just running people's posts through ChatGPT and copy/pasting the responses. He commented on my post earlier and it didn't make sense at all for a human to human interaction.