How can we add knowledge feedback functionality on backend

Arun61
Tera Contributor

Hi 

We have a requirement to add knowledge feedback functionality on backend when users click on NO can anyone please help me how to achieve this.

 

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Backend when we click on NO we need to have popup to submit the feedback same like service portal knowledge feedback option.

 

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3 REPLIES 3

Community Alums
Not applicable

Hi @Arun61 ,

 PFA

Hi @Community Alums 

 

Did you implemented this? Or it's from ChatGpt.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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I'm pretty sure this guy is just running people's posts through ChatGPT and copy/pasting the responses. He commented on my post earlier and it didn't make sense at all for a human to human interaction.