How can we automatically send an email notification to the user with a PDF attached.

Ria
Tera Contributor

Hello everyone,

 

How can we automatically send an email notification to the user with a PDF attached once their request is fully approved?

6 REPLIES 6

Hi Chaitanya,

 

Currently, all attachments are sent to the user via email. Our requirement is to send only the specific PDF requested by the user.

 

Regards,

Riya Jain

Ankur Bawiskar
Tera Patron
Tera Patron

@Ria 

you can use after insert business rule on sc_req_item and then generate a PDF using PDF generation API and fetch the variables and add file to record

check this link which has script from Piyush

Generate PDF file for catalog variables and attach it to RITM 

you can check the PDF Generation API for this

Generating Custom PDFs - using the new PDFGenerationAPI

another method

Generate PDF and attach to the record

When catalog item is submitted, attach variables to RITM as a PDF 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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