How can we create Problem Task automatically when problem record is moved to Root cause analysis state?

[Shikha puri]

Solution Plan Problem Task type to be created automatically when problem record is moved to Root cause analysis state except for when problem priority is 5-Planning and to auto populate the values of the problem records like assignment group, priority, short description and description-Solution plan task ,type -solution plan, due date - 30 days ahead of problem created date.

Please help.

[Ankur Bawiskar]

@Shikha puri 

Did you mistakenly marked other response as correct?

Would you mind marking my response as correct as I was able to guide you through the steps and was responding to your questions.

Regards
Ankur

[Shikha puri]

HI Ankur ,

It's done !

Will you please help me also for my second question as well.

Link is below for the second question.

https://community.servicenow.com/community?id=community_question&sys_id=1158441b1b583010d01143f6fe4bcb4c

[Balakrishna_ABK]

how to populate description of problem to problem task in the same flow ?