How can we generate a pdf of request item form including variables automatically and attach that pdf to email.

Hemu1
Giga Contributor

we got a requirement as generate the pdf of request item automatically when the state of item changed to approved and attach that pdf to email. how can we implement this?

4 REPLIES 4

akashsrm100
Kilo Guru

Hi daksha


This link PDF Generation in Geneva May help you


Hi Akash,


 


          I checked this link, but We are using Eureka. Is there any script for this?


Aman Gurram
Giga Expert

Please find the information on how to generate and attach PDF to a specific record from the below link 

https://community.servicenow.com/community?id=community_article&sys_id=ba5c2aa1dbd0dbc01dcaf3231f961932

 

Once you generate the PDF for a request item, Make sure you create a notification on the request item table and check Include attachments.

This would send an notification that includes your PDF.

Note : - If your request item has multiple attachments, all those attachments will also be included in the notification email.

Abhishek Kr47
Tera Contributor

I have also got the same requirement.Did you got the solution for this ?