How can we open record producer using widget ( Image link) in the same page from serviceportal

[cjroland]

I have a page which has a widget (Image Link) which redirects to a record producer  , can you guide me on  how to open that record producer in the same page or in a frame in the same window.

[Alberto Consonn]

Hi,

check the below thread, it will give you the answer:

https://community.servicenow.com/community?id=community_question&sys_id=01f05fa9dbdcdbc01dcaf3231f96...

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[cjroland]

Thanks , I am new in Service Portal , I tried to add the sc_cat_item in the same page , can you explain in detail how to have this accomplished

[Alberto Consonn]

You can do it just adding the Icon Link widget, click on the setting and then select Type Catalog Item and select your own Catalog item: