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How can we remove Save and Cancel button from HR task in ESC portal

rishabhgarg
Tera Contributor

Hi,

rishabhgarg_1-1784198567721.png

 


rishabhgarg_0-1784198444534.png

I am not able to find out from where can we remove this Save and Cancel button visible under HR Task window in ESC Portal (HR task type = collect employee input)

 

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@rishabhgarg 

it must be coming from some widget

Did you check?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron

@rishabhgarg 

check this

How hide cancel request option in esc and hr case form view for HR cases 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 
How hide cancel request option in esc and hr case form view for HR cases  this refers to HR case (we can remove that by adding case option in HR service configuration) but i am stuck at HR Task. 
I checked all the widgets i could think of but found nothing.

Regards,
Rishabh Garg

Ankur Bawiskar
Tera Patron

@rishabhgarg 

I think this is survey task assigned to that person

if save or submit is removed then how that person will submit

Please discuss this requirement with your customer

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader