How can we restrict incidents based on assignment group?

[Raj90]

Hi All,

I have one requirement 

Group 1 having users(User 1 & User 2) and Group 2 having users(User 3 & User 4)

Group 1 users will see their incidents only and not see other incidents(Group 2)

How can we restrict incidents access or view by using Support role and Group 1 group.

	Group 1	Group 2
Users	User 1, User 2	User 3, User 4
Roles	ITIL, Support	ITIL, Support

[Ashvini Kadus1]

Hi Raj,

You have to write below code in Write ACL script of Incident table:

if(gs.getUser().isMemberOf(current.assignment_group)){

answer=true;

}

Kindly mark answer as correct or helful if it helps you to solve your problem.

Thank You,

Ashvini k

[harish reddyshe]

tried it but didnt work

[SudhirOjha]

HI Raj ,

Did you get the solution for this?

Thanks

Sudhir