How can we see what ServiceNow has as the "last used" date when it is no longer on the portal page?

EmilyAWN
Tera Expert

The developer portal homepage used to have a tile that showed the online status, version, and the Last Used date/time. Now that the portal page has been revamped, that tile is now a banner and does not show the Last Used date/time, and I wasn't able to find the Last Used date/time anywhere else. 

 

As we are all aware, sometimes the sync between the portal and your PDI doesn't work and you can be in the PDI doing things and the portal says it hasn't been used, then it gets reclaimed even though you are logging in daily. Being able to see what ServiceNow has recorded helps ensure you don't just rely on logging in to keep your PDI from being reclaimed. 

1 REPLY 1

Vishal Jaswal
Tera Sage

Hi @EmilyAWN 

I believe this is a strategic move to bring our worst fear to life: if we can’t see the Last Used date anymore, we can’t question when the PDI gets reclaimed 😄


Hope that helps!