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How can we sent an email from servicenow platform with a different email "from" via email client?

Nefeli
Tera Contributor

‎02-02-2024 04:57 AM

We have set an SMTP but we want the email will be sent from the platform with an other "from" email. How can we achieve it from email client?

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Dr Atul G- LNG
Tera Patron

‎02-03-2024 05:14 AM

Hi @Nefeli 

 

OOTB itis not possible. SN accept one from field only.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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