How can we sent an email from servicenow platform with a different email "from" via email client?

Nefeli
Tera Contributor

We have set an SMTP but we want the email will be sent from the platform with an other "from" email. How can we achieve it from email client?

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Nefeli 

 

OOTB itis not possible. SN accept one from field only.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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