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How do I add a Performance Analytics widget to a Platform Analytics dashboard

matthew_hughes
Kilo Sage

I've set up a Platform Analytics dashboard:

 

matthew_hughes_0-1699009716938.png

 

I'm wanting to add Performance Analytics widgets from one normal dashboard onto my Platform Analytics dashboard:

 

matthew_hughes_1-1699009812732.png

 

However, what I've noticed on the Platform Analytics dashboard is that when I click on 'Add new element', I can't find the relevant option:

matthew_hughes_2-1699009889050.png

 

If I select Data visualization and look at the visualization type list, I can't see one for adding a Performance Analytics widget:

matthew_hughes_3-1699009969971.png

 

Can somebody explain how I include Performance Analytics widgets one normal dashboard onto my Platform Analytics dashboard?

 

12 REPLIES 12

zeroquack
Tera Contributor

IDK if i should ask this here but will SN release group column type in platform analytics?

wclim
Kilo Sage

I am facing an issue of trying to build a Word Cloud Text analytics widget to a platform analytics dashboard.
From this SN document, I can see how to setup a Word cloud in the Core UI reporting: https://www.servicenow.com/docs/bundle/yokohama-now-intelligence/page/use/performance-analytics/conc...

 

However, when trying to create 1 word cloud widget for a platform analytics dashboard, I am stuck - I do not see any data visualization replacement for a word cloud widget.

Am I missing something?

How a word cloud looks like in Core UI reporting:

wclim_0-1750816936215.png

Regards,

Wei

 

JeremyHoffman
Tera Guru

Hi @matthew_hughes

I am running into this same issue - Trying to add a Workbench widget to a Platform Analytics Dashboard. Long story short, I am going to post a question to Support to see if it is functionality that exists, a bug, or if an idea needs to be submitted.

 

I created the Workbench widget and added it to a newly created Performance Analytics Dashboard. I thought that by adding it to a PA Dashboard first, I could migrate the dashboard to Platform Analytics and the "widget" would migrate as well. Well, it does, but it doesn't. On the Platform Analytics Dashboard, when you click Edit, and select the visualization or widget, it displays as "Compatibility Mode Widget" - There is no option to "Add to Library" under Actions. In the right config pane, there is a button to "Edit component" which allows you to edit it in the Core UI view. Nothing more. I am guessing SN Support will direct me to submit an idea for a future product enhancement. 

JeremyHoffman_0-1771435252076.png

 

Best,

Jeremy