How do I attach a document to an email notification?

[John VanBruggen]

To start this off, there are a lot of threads that ask this question.   To clarify, I do not want to attach an attachment from current record, thus that include attachments checkbox won't do the job for me.  

We are wanting to send a particular PDF document (it is a static pdf that does not change and contains a checklist that the users are to follow) as an attachment in an email, not as a link to an attachment file.   Since we are wanting to actually attach the record, this code will not work...

template.print ( 'Attachment: <a href="/sys_attachment.do?sys_id=' + gr. sys_id + '">' + gr. file_name + '</a>\n ' ) ;

...as it is a link and not an attachment.

So, to my question, if I know the sys_id of the attachment that I want to include in an email notification, is there a mail script that I can use that will attach that particular file to the notification so that it will be sent with the email?

Thanks in advance for any assistance in this.

[jshafton21]

What about running a business rule that attaches it to the notification before insert?

Edit: forgot to add the code

Using GlideSysAttachment.copy('sys_attachment', sys_id of attachment, 'sys_email', current.sys_id) should work

[Jim Coyne · Accepted solution]

You mentioned there are a lot of similar threads, but have you looked at this post - Sending Documents in an Email Notification   It would seem to be what you are looking for.

[John VanBruggen]

Jim, I believe that you are correct.   We will give this a shot and I will update this with my findings.   Thanks!

[John VanBruggen]

Thank you sir.   This was exactly what I needed.