How do I change the message 'You do not have sufficient privileges to access this knowledge item'

joyceelynn
Tera Contributor

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How can I change the message 'You do not have sufficient privileges to access this knowledge item' to 'The article <article number> has been retired.' when user tries to access a retired article. I have updated the message in macro 'kb_view_cannot_read'  but its not showing

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12 REPLIES 12

it is showing You do not have sufficient privileges to access this knowledge item for retired articles

@joyceelynn 

then if you wish to change the logic then I already informed what change you will have to do and where

If my response helped please mark it correct and close the thread so that it benefits future readers.

@joyceelynn 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.