How do i check if an Incident is created through workspace

[vtred]

I would like to know if there is a way to filter Incidents that are created through workspace and normal view, The reason being... I would like to run a business rule only when a record is inserted through workspace.

[sachin_namjoshi]

We are using interaction records to create interaction records.

IT agents then determine to create either incident, problem, change from interaction records since end users are not sure about it.

https://docs.servicenow.com/bundle/paris-it-service-management/page/product/itsm-workspace/task/create-interaction-record.html

You can report on interaction table to find out all incidents created from workspace.

Regards,

Sachin