When I look at the list view for scheduled jobs.I can see a list of triggered flows but cannot find the flow that is triggered.I have been checking flow related tables, but cannot find a connection.How can I match Trigger:(SYS ID) to flow that is tri...
Hello!Can anyone help me, I want to change the text color of the list of records in a simple list component in UI Builder. It's the default which is this shade of green and black from ServiceNow, and I want change it. Example the records of Incident ...
when I clicked on the gear setting in the upper right SN landing page, and selected Homepage or Dashbaord it would not bring me directly to either. Now I have to Go to the upper left corner and click on the ServiceNow logo. How can we achieve this f...
Hi team, i am trying to set Manager field based on the requested for filed both are reference type.. Any help would be appreciated........... Thanks in advance Below is the script :: Client Script : function onChange(control, oldValue, newVal...
Hi All,I want to apply date Formatting such that if it 1 then it should be "1st", 2 for "2nd ", 3 for "3rd" and remaining all for "4th or 5th"i am using this code,function onChange(control, oldValue, newValue, isLoading, isTemplate) {if (isLoading ||...
I'm looking for a way to replace a pending approval for someone that temporarily can't. And just to limit the distractions, Delegate is time based and is for all approvals unless you have a trick. In my case, it's more like Escalate Approval for a si...
What is the link between incident and Problem module?
Hello, im facing an issue with RITM stages. I have requirement to update stage field with UI Action (if rejected by Cancell button UI action stage field should change to -> RITM Cancelled) and it should apply to all RITMs. I tried to update dictiona...
we have to develop a notification which needs to be triggered 7 days prior to the leave end date (which we are getting from a catalog and client will be providing that date ).the notification should trigger everyday for 7 days till the leave date . C...
Hi,I have a field 'u_custom_key' and when I groupby my records with this field there are records which are having count 2 so I want to delete one of them on the basis of updated field, I want to delete the old one and keep the new one.There are appro...
Hi All, Requirement: To split and get the name of the CI Example: Name of the CI: "Test - DHL App - Dev"The req is to split the 2nd "-" and get the output as "Test - DHL App"How to achieve the same? var grBusServ = new GlideRecord('cmdb_ci_service');...
Hi,How Can I get the Current time for different timezones in script include.For eg Current time in EST/PST/US Mountain etc. User can have any timezone setting in Profile like EST or PST but script should always give current time based on Timezone nam...
Interaction remains editable even if the conversation has ended for Agents in servicenow
i have 3 custom values i want in a drop down menu. How do i do this? All i can find are dropdown menu that needs to be connected to a table. cant i just have a menu and type in 3 questions to pick from?
Hi, on my instance the free Azure Pipeline app was installed. Recently, we start making scoped application via studio within the Global Scope. With this new development strategy we created a new scoped app for change, we then imported the change_req...
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