We are moving a custom table into an OOB table(class) and we need to search all run scripts, scratchpads, etc in all workflows for this table so we know what needs to be replaced. Does anyone have any suggestions? We found sys_variable_value but it...
Hello Guys, For all existing catalog tasks, I want to copy "request_item.requested_for" field on RITM to "user" (custom) field on ScTasks. How can I achieve this? and How does the script look like? We have few hundreds of catalog tasks, So, I wanted ...
We currently have an onSubmit client script in Incident that triggers a prompt component pop-up under certain conditions. It would ask users to enter texts: If "Proceed" is entered correctly, the record saves, and if not, it aborts. Is there a way t...
Hi,We only want to allow few users having the 'asset' role direct access to create/update CIs in the CMDB.So we have removed the 'itil' role from the cmdb_ci tables create, write and delete ACL's.However, if a change assignee in the change records ad...
Hi Community, I just want to check if adding the catalog variable to the list of a custom table is possible? I have seen some posts here in the community that they are able to add the catalog variable in the list view by creating new view and then cr...
Hi all, I have written a script that counts the amount of records based on a state. The value is then shown on the portal. This works great for when an admin is viewing a page. But when a regular users views the page they can see the same count as th...
Hello, I know how to create a new schedule for SLA . (for example from 10:00 to 22:00) but how do I add the bank holidays to be considered in the SLA (to stop the SLA) per country ? Thx
How to use latest version of Bootstrap or other CSS/ JS library to use in servicenow portal development..? I tried adding <script tag> in body html of widget but it doesn't work.. thanks
How to Check last Run time of all reports.
How to give max length for a variable on catalog item?For a text field i need to restrict length to 255 character on item field.
Hi, I have not modified the client script related to the Software Entitlement, and this error occurs. Does anyone know why it's happening? Could it be a system or plug-in version problem?
Hi, I would like to check the value of each column before sending an email with the Email Client.For that, I want to customize the submit button, but I don't know where the page displayed in "email_client.do" is created.Or is it possible to customize...
I know its a property, but I am kinda running out of time to research. when a field of type=html becomes read only, the border around the field goes away, can I make this stop?
Hi experts I have a onSubmit client script that is failing ..... my task is to verify the email format being inputted. So for some weird reason, the code works for evaluating 1 email, and it also works in Xplore. However, when the user inputs mor...
I need some assistance if someone would not mind. I'm going to describe what I have with a flow I have a flow that is a trigger that looks at the service request form (particular to our instance) to see if the State = "Waiting - Client" and the assi...