How Do I Copy the KnowledgeBase Table?

[rhett1]

Is it possible and can I copy KnowledgeBase (kb_knowledge_base) from what is OOB to another copy?   Here is why:

I have some very specific requirements to modify this table, but our IT admin indicated they do not want us to touch this table unless we can create our own copy (e.g. u_kb_knowledge_base).   Any pointers are greatly appreciated!

[Alikutty A · Accepted solution]

Your requirements can be achieved with the oob knowledge base table itself. You can create a new workflow on the KB,   new CI specific View for the knowledge articles which can be used to add the field and the pop-up validation in it.

This won't affect the existing behavior as you are adding new elements and not modifying existing ones. I suggest you talk once with your IT Admin to reconsider these options.

Thanks

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