How do I Create a View Rule that Applies to a Specific List View?

rhett1
Tera Expert

I have created a specific View Rule, as seen below:

find_real_file.png

Then this is the System UI > View that I created:

find_real_file.png

What appears to be working for this View Rule is the specific Form View (Bcdr) when editing an existing record.

What is NOT working is when I click New in this specific KnowledgeBase AND the form list view does not change, even though I have a specific BCDR list layout created.

What am I doing wrong?

1 ACCEPTED SOLUTION

Thank you Samiul!



You got me thinking the ways in which the View Rule is fired and figured it out!   I thought to look at the System Definition > Modules and searched for the specific Knowledge Base module item, based on the screenshot below.   I clicked on the Link Type and sure enough there was a field for View name.     I put in the specific System UI > Views view name and it solved my problem without the need for the View Rule.



find_real_file.png


View solution in original post

2 REPLIES 2

samiul1
Tera Expert

When you are creating new record, is that field "knowledge base" available on the form and has it's value set to "Business Cont..." ?


Thank you Samiul!



You got me thinking the ways in which the View Rule is fired and figured it out!   I thought to look at the System Definition > Modules and searched for the specific Knowledge Base module item, based on the screenshot below.   I clicked on the Link Type and sure enough there was a field for View name.     I put in the specific System UI > Views view name and it solved my problem without the need for the View Rule.



find_real_file.png