How do i fetch configuration item field value into incident table

[Deepa12]

Hi,

I want to retrieve incident number using the configuration item sys id. the below query didnt execute. pls let me know the corrrection in the script:
var ciname = "c9db69b797503590ce1536200153afbb";

var inc = new GlideRecord('incident');
inc.addQuery("cmdb_ci.name.sys_id=" + ciname);
inc.addQuery("active=true");
inc.query();
while(inc.next())
{
gs.print(inc.number);
}

[shubhamdubey]

@Deepa12 

Use below snapshot for your reference

var inc = new GlideRecord('incident');

// passing the encoded query here

inc.addEncodedQuery('cmdb_ci.sys_idLIKEb4fd7c8437201000deeabfc8bcbe5dc1');

inc.addQuery("active=true")

inc.query();

while(inc.next())

{

gs.print(inc.number);

}

[shubhamdubey · Accepted solution]

@Deepa12 

Here is output