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10-27-2022 09:18 AM
I've configured a dashboard onto my Service Portal where it's accessible on the main menu. See image below:
The dashboard was added as a menu item. See below:
Inside the XYZ Dashboard contains the XYZ Dashboard page that contains the dashboard. See below:
In the Service Portal, this is what I see when I click on XYZ Dashboard in the main menu:
It displays the dashboard accordingly. However, when I click on one of the graphs in the dashboard, it takes me to the list of my records within Service Portal, which is what I want. See below:
However, I'm unable to get back to the main screen of my dashboard. My goal is to click on the menu item "XYZ Dashboard" in the main menu to return to "XYZ Dashboard". As soon as I do this, the list form is still there and I've noticed the URL doesn't change either.
Is there a way to get back to the main screen of the dashboard after viewing a list of records? There is no back button to accomplish this.
Any guidance would be great. Thank you!
Solved! Go to Solution.

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10-27-2022 10:37 AM

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10-27-2022 10:37 AM