How do i hide variables on a catalog item depending on a selection of another variable.

[abcmh]

I have a Service Catalog item that i am working on . I am adding variables to this item which are checkboxes, radio buttons, multivalue drop down selections, text values, date items etc.

If i select a particular check box like "New Contract" , i need to display a couple of date variables and a comments variable.

What is the best way to achieve this ? Any suggestions?

Thanks,

[Madhu27]

Here are the tested results:

UI Policy:

This will work. Please try

[abcmh]

Tried it. Unfortunately it didn't work either. Could there be some kind of restriction that is causing it to not work. In fact i created   a brand new catalog item with just 4 fields and tried to follow the steps that you mentioned above. But no luck.

[Madhu27]

Can you open your fields and check each field that any Mandatory check box checked? if it is checked, un-check that.

[abcmh]

Yeah i had changed all the fields to be Non Mandatory by un-checking the Mandatory checkbox.

[BALAJI40]

Hi Amol,

Did you tying this one in your personal developer Instance?