How do i hide variables on a catalog item depending on a selection of another variable.

[abcmh]

I have a Service Catalog item that i am working on . I am adding variables to this item which are checkboxes, radio buttons, multivalue drop down selections, text values, date items etc.

If i select a particular check box like "New Contract" , i need to display a couple of date variables and a comments variable.

What is the best way to achieve this ? Any suggestions?

Thanks,

[abcmh]

Hi Balaji,

I tried it on my personal instance and its working fine there. But doesn't work in dev instance at my workplace.

[Madhu27]

Are you using these fields in other UI policies/Client scripts? If Yes, make active = false for those, and try to test only this functionality. I am guessing something else is making these fields Mandatory.