How do I import values into a choice list for a Catalog Request?

Wayne Richmond
Tera Guru

Hi everyone. I am creating a Catalog Request form that has a select box on it. I need to import 125 options - how do I do this?

7 REPLIES 7

Good morning Santosh - according to your instructions above, you recommended using the variable name in the Question field vs. the actual Question. However, when I went to import the excel spreadsheet I received this error:



find_real_file.png



I am a little hesitant to import the file - so do you have any recommendations on this.


Hi, santosha,

Does the variable name on the step2 mean [item_option_new.list] 's field:question_text field?

Or does it mean name on the field?

I have tried importing the question_choice.list however it didn't work.

 

Regards,

Yuri

 

Brad Tilton
ServiceNow Employee
ServiceNow Employee

The list of choices itself is static, but you could run a scheduled job to grab the choices from you external source via web services a couple of times a day.