How do I preserve the instance Title and Nav bar color when cloning an instance?

boosted
Tera Expert

I run a weekly clone and have to login to the newly cloned instance after each clone is completed to update the header title and navigation bar color for the portal. (Each instance has a suffix for what it is and it's own color). Is there anyway to exclude those two items from getting cloned over?

I recently tried adding sp_portal and sp_theme to the Clone Data Preservers table but it wiped out all my Portal data. Although the color and nav title remained the same! After the clone both the sp_portal and sp_theme tables were empty. Should I have used Clone Excludes Tables instead? I added a Preserve Default Mid Server entry into the Clone Data Preserver, so it wouldn't over write the value in that field and that worked, it didn't wipe it out.

I do have Preserve theme checked when creating a clone.

7 REPLIES 7

Mike Patel
Tera Sage
When you schedule a clone. You can select preserve theme and for title you can add propert to preserve data. So when you clone theme and title will stay same.

i do select preserve theme but that still changes the color on the header menu.

try manually adding properties of theme to preserve data

Doc - https://docs.servicenow.com/bundle/kingston-platform-administration/page/administer/managing-data/concept/data-preservation.html

boosted
Tera Expert

service-now.com/sp_config?id=branding_editor

under Tile and Logo, he field is called Portal title. That is the title I am looking to keep from changing. 

The next tab is labelled Theme colors, the Navbar background is the field I am looking to keep the same after a clone.


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