How do I provide Universal task visibility to manager when task is assigned to his team.

Dk nov
Tera Contributor

4 weeks ago

Hello,

 

I am new to Universal Task application. How do I provide visibility access of universal task to a manager when if any task not assigned to him but to his team? Currently manager can only see universal task if task is assigned to himself.  Manager has read only access but still can't see universal task if task assigned to his team.

 

 

Thanks in advance. 

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vignesh parthib
Tera Guru

4 weeks ago

You can try ACL, If default ACLs block this visibility, you may need to:

Go to:

System Security > Access Control (ACL)

Search for:

Table: universal_task, & Operation: read

Update ACL Script (if needed):

if (gs.hasRole('manager')) {
  var assignee = current.assigned_to;
  if (assignee.manager == gs.getUserID()) {
    answer = true;
  }
}

or Add Manager Role or Create a New One

To separate access, you might want to create a custom role like task_manager_viewer and assign it only to managers.

Then, associate this role with:

  • Specific ACLs
  • List/module views
  • Scripted filters

Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."

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