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How do I remove Customer Visible on additional comments for scoped applications?

Navaneeth1
Tera Guru

‎02-09-2024 07:04 AM

I have a custom application that inherits from the Incident Table. The additional comments show "(Customer Visible)" underneath it. I created a new label without (Customer Visible) in the dictionary for the scoped application but it still does not change it. Is there a way to remove it without making any changes to the global client script additional comments?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-09-2024 07:52 AM

Hi @Navaneeth1 

 

I doubt we can remove this without making changes in global script.

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