How do I remove link to the Profile page from our Service Portal?

[spracntgw]

Hi all,

I would like to delete the link to profile page in our Service Portal.

(Yellow highlighted)

How can I do?

Best regards,

Tomoaki

[quentin_gillet]

Hi Tomoaki,

The script creating the link to the profile can be found in the header (ie Stock Header). You can find them in the menu Header & Footer under Service Portal.

[Zeeshan Khan1 · Accepted solution]

Hi Tomoaki,

The user menu is generated from Stock Header included in Stock theme.

If you want to remove the Profile link, you can create a copy of the Stock Header (https://<instance_name>.service-now.com/sp_header_footer.do?sys_id=bf5ec2f2cb10120000f8d856634c9c0c ) by using clone widget option -

Then in your cloned widget modify comment the line where profile link is generated.

After making the changes you can either include this modified widget in the Stock Theme

or you can create a new Theme including this modified header as shown below

[spracntgw]

Thanks Mohammed, I could do as you have said!

[Jana12]

Hi All, I have a requirement to remove link that redirect us to profile page when clicking the name that we show under opened for label.please let me know ur thoughts