How do i remove Priority from my request widget.

Prateek1 · ‎06-20-2024

I want to remove Priority data which is there below INC desc & INC number . not sure from where i can remove it.

Slava Savitsky · ‎06-20-2024

Navigate to My Request Filter [request_filter] table, open "Incident Portal" record, and adjust the list of "Secondary fields to display".

Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/

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Slava Savitsky · ‎06-20-2024

Navigate to My Request Filter [request_filter] table, open "Incident Portal" record, and adjust the list of "Secondary fields to display".

Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/

Prateek1 · ‎06-25-2024

When i click on the Incident i am redirected to this page i want to know from where is this Target Resolution date is getting updated is it coming from widget ?