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02-17-2020 01:45 AM
I am trying to create an application with a default view & 2 other views. Suppose I change the view and then try to create a new incident, the incident form should open up in default view only. How can I achieve this ?
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02-17-2020 02:27 AM
Hi Krishna,
Check out the System UI>View Rules
Here you can set the conditions needed.
Let me know how you get on.
James
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02-19-2020 09:22 PM
Hi Krishna,
I am glad to hear your goal has been achieved.
Saying this, I will appreciate if you close this thread, as answered.
Have a great rest of the day
Regards
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-20-2020 02:03 AM
Hi Krishna,
Please mark my original reply as correct solution as it will help others with the same issue locate the solution.
Many thanks,
James