How do I trigger an email once a task completes when I submit a catalog item request via flow design
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42m ago
Let me provide more detail.
I need to schedule a task to run weekly at a certain time on a certain day that go's to an\ assignee to complete some work. Once that work is complete and the task is closed, I need to send an email to a manager to let them know it's been completed.
I created a catalog item that includes a task for the work. Then in Flow Designer, I scheduled that catalog item to run every Tuesday at 1:30pom (see attached). So far so good, it works great. Now, however, when the person that gets the task for that catalog item completes the work and closes the task, I need to send the email. This is where I need some assistance. I'm not sure what I can use to trigger that email to send. My "Action" in Flow Designer was related to the catalog item. Without doing scripting, is there some way to query the task for that catalog item to see if it's been closed so I can use that as a trigger for the email...or is there a better way to implement this? Thanks!
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20 seconds ago
Hi @Mike LHCG1 ,
you can create the 2 nd action as create catalog task and add the if condition as catalog task state is closed complete.And,further send the email to the manager
Thanks,
Poonkodi