How do I update the 'allow_unsupported_shells' Parameter and what will that do across the instance

[steve_sutton]

I am trying to discover Citrix netscaler devices and have a local admin account on a test box.   I am getting an error that say No shell detected and probe parameter "allow_unsupported_shells' is set to false.

How do I change it to true and what are the repercussions?

[robpickering]

The "allow_unsupported_shells" is a parameter for the SSHCommand probe.   You can read about in depth here:   SSHCommand parameters

There won't be any significant detriment, as this is performed on a Probe by Probe basis...

Based on your question, this is probably not going to help as this is for allowing SSH access to commands when a shell is not present on the remote system.   The error message is stating that over SSH it's not be given a shell and so the probe is stopping because that parameter is not present.

-Rob

[Teena Singh]

Hi Steve,

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