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How do we remove an option in the Workspace menu?

claires
Tera Expert

How do we remove an option in the Workspace drop menu?  There is no "Active" choice and we don't want to delete it.  I guess I'm asking of there is an "easy, no code" way .  🙂  (in AUS)

 

claires_0-1789400169266.png

 

 

4 REPLIES 4

Dr Atul - LNG
Tera Patron

Hi @claires 

 

  1. Navigate to All > Now Experience Framework > Experiences.
  2. Select the application you want to add to the Workspaces menu on the Unified Navigation.
  3. In related lists, select the UX Application Category M2Ms tab.
  4. Select Workspace in the Experience Category column and remove it.
****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul - LNG
Tera Patron

https://www.servicenow.com/community/servicenow-ai-platform-forum/how-to-removed-cmdb-workspace-opti...

 

@claires 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Tanushree Maiti
Tera Patron

Hi @claires ,

 

1.  First hit this link:

https://<your instance name>/sys_ux_registry_m2m_category_list.do

TanushreeMaiti_0-1789442477595.png

 

2. Which workspace you need to hide, take a xml backup of that

3.  Remove that entry.

4. Log out and Login 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Bhavya11
Mega Patron

Hi @claires ,

In navigation type  Experiences, click on Experiences under Now Experience Framework

Bhavya11_0-1789452250769.png

then search the Application, then Open the record and In related lists, select the "UX Application Category M2Ms" tab. Select Workspace in the Experience Category column and remove it.

Bhavya11_2-1789452664777.png

 

Or you can directly open "sys_ux_registry_m2m_category.LIST" table then remove Workspace in the Experience Category column for particular workspace you want to hide

Bhavya11_3-1789452787047.png

 

 

Note: Kindly take xml backup and remove it


Regards
BK
LinkedIn: https://www.linkedin.com/in/bhavyashree-karanth-55032a121
YouTube: https://www.youtube.com/@NowWithBhavya