How do you change which columns appear in a workspace related list?
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11-05-2025 05:32 AM
Our custom table only has the default view so I edited this view's List View and noticed this didn't change the column order in CSM workspace for this particular related list.
I cleared my browser cache and cache.do. Is there somewhere else I need to go to change the default order of the columns?
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11-05-2025 05:37 AM
Hi @e_wilber ,
Have you created a new view for the CSM workspace?
Also check out the below documentation
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Best regards,
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11-05-2025 05:40 AM - edited 11-05-2025 05:41 AM
the workspace list is stored in sys_ux_list and columns mentioned there will reflect in workspace list
go there and search for your custom table and check proper category while applying filter
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-05-2025 05:43 AM
I can't find what I'm looking for on the UX table. My related list is named "Warehouse" on a new "Project" table. Nothing with "warehouse" appears on the UX table.
I do see the projects table and when I click into it, I don't see any related list of the 6 we have on this table.
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11-05-2025 07:08 PM
you didn't mention this is for normal list or related list in your original question.
now that you mentioned it's related list then check this
1) open your default/workspace view in your custom table
2) In Related list header Right Click -> Configure List Layout
3) ensure you add columns there from left to right bucket
4) this should then reflect in workspace for that related list
share some screenshots
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader