How do you get rid of the default scroll bars on service portal?

gregholcomb
Tera Contributor

These vertical and horizontal scroll bars always appear when using Google Chrome as the browser.   My page ends up having two vertical scrollbars and one ineffectual horizontal scrollbar.   I am using the Istanbul version.   Any way to disable this?

Edit:   Originally I was under the impression that it was only Google Chrome that had the issue with the embedded scroll bars, but as I checked on other browsers (Firefox and Internet Explorer), I noticed that they all have a problem, Internet Explorer being the worst of the three.   With Internet Explorer, the vertical scroll bars are stacked on top of each other.   I am using Windows 10 and all of my browsers are up-to-date.   Below are some screen captures for clarity.

scroll_chrome.PNG

Google Chrome

scroll_ff.PNG

Firefox

scroll_ie.PNG

Internet Explorer

1 ACCEPTED SOLUTION

boatner
Tera Contributor

I tried Dan's suggestion, and while it didn't work in my instance, I discovered what does work with a hint in the right direction.



In your css file
body {


overflow:auto!important
}


View solution in original post

19 REPLIES 19

Hello,

Question from a newbie. Where exactly should this be placed? I know you said in the css file body, but where exactly does one find the correct css file?

 

Thanks!

Since the last post on here was 3 yrs ago, you may have figured this out.

I had a similar issue where the vertical scroll bar shows on the Description in my Order Guide (Orlando). Using the trick above for the CSS:

  1. I cloned the widget-sc-order-guide-v2 widget
  2. In the CSS section, scroll down to .guide-description
  3. Changed the overflow property from auto to hidden

find_real_file.png

find_real_file.png

 

tim_treacy
Tera Contributor

Looks like this issue has returned with the version 131 of Chrome, except they now constantly hide and hide, so the UI jiggles back-and-forth.
Screenshot_00340.gif

Hi Tim,

We have the same issue from yesterday, we are experiencing in the forms and lists of the backend. The Chrome version is 130.0.6723.117. Did you have any update from servicenow on this issue?

Thanks!

RobKnox
Tera Contributor

Hi All - I will pile on here as well.  We are experiencing the same issue with the same Chrome version 130.0.6723.117.  I can't wait for the annoyed end user tickets to start rolling in...

 

---Rob