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11-01-2017 07:48 AM
These vertical and horizontal scroll bars always appear when using Google Chrome as the browser. My page ends up having two vertical scrollbars and one ineffectual horizontal scrollbar. I am using the Istanbul version. Any way to disable this?
Edit: Originally I was under the impression that it was only Google Chrome that had the issue with the embedded scroll bars, but as I checked on other browsers (Firefox and Internet Explorer), I noticed that they all have a problem, Internet Explorer being the worst of the three. With Internet Explorer, the vertical scroll bars are stacked on top of each other. I am using Windows 10 and all of my browsers are up-to-date. Below are some screen captures for clarity.
Google Chrome
Firefox
Internet Explorer
Solved! Go to Solution.
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User Interface (UI)
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11-07-2017 07:06 AM
I tried Dan's suggestion, and while it didn't work in my instance, I discovered what does work with a hint in the right direction.
In your css file
body {
overflow:auto!important
}
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08-29-2018 11:16 AM
Hello,
Question from a newbie. Where exactly should this be placed? I know you said in the css file body, but where exactly does one find the correct css file?
Thanks!
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05-27-2021 10:18 AM
Since the last post on here was 3 yrs ago, you may have figured this out.
I had a similar issue where the vertical scroll bar shows on the Description in my Order Guide (Orlando). Using the trick above for the CSS:
- I cloned the widget-sc-order-guide-v2 widget
- In the CSS section, scroll down to .guide-description
- Changed the overflow property from auto to hidden

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11-13-2024 02:31 PM
Looks like this issue has returned with the version 131 of Chrome, except they now constantly hide and hide, so the UI jiggles back-and-forth.
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11-14-2024 05:08 AM
Hi Tim,
We have the same issue from yesterday, we are experiencing in the forms and lists of the backend. The Chrome version is 130.0.6723.117. Did you have any update from servicenow on this issue?
Thanks!
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11-14-2024 11:46 AM
Hi All - I will pile on here as well. We are experiencing the same issue with the same Chrome version 130.0.6723.117. I can't wait for the annoyed end user tickets to start rolling in...
---Rob