Hi,
I have a question how does an email is delivered to an instance when it is addressed to some other email ID?
I have come across Inbound email action which have condition >> recipient = some xyz@xyz.com.
Corresponding email logs has following details in Header field.
Delivered-To:instance@instance.service-now.com
To: xyz@xyz.com
Any suggestion on this will be helpful to understand it.
Thank You,
Afsar Sheikh
